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Trufant Gardens

Frequently Asked Questions

How do I place an order?

  • Simply select your Daylily and add it to your shopping cart.
  • Once you have added a product to your cart you can click the "Shop More" button to continue adding product to your shopping cart.
  • After you complete your shopping click the "Check Out" button to checkout.
  • Existing customers may Login and see all previous orders.
  • New customers need to fill in the billing information and select a payment method.
  • Customers wanting to pick up their order from B & B Pet Stop, 5035 Cottage Hill Road Mobile, AL 36609, please use the "Purchase Order" payment option so that you not get automatically charged for shipping. You will be contacted when your order is ready for pickup!

How do you ship my order?

  • Trufant Gardens/B & B Pet Stop will ship all daylily orders U.S. Postal Service Priority Mail. (We do not like to ship during extremes in temperature but will with NO GUARANTEE. Optimal shipping times are usually from February until June. Other means of acquiring your order can be arranged.)
  • Trufant Gardens/B & B Pet Stop applies $15.00 for shipping and handling for the first plant. We add $1.00 for each additional plant shipped in the same order going U.S. Postal Service Priority Mail.
  • If you reside in Alabama we will have to add Sales Tax of 10%.
  • Remember,to avoid shipping charges you can pick up your order at B & B Pet Stop, 5035 Cottage Hill Road Mobile, AL 36609.

 How do I pay?

Credit Card

  • We accept credit cards, debit cards, bank transfers through Pay Pal. (Please note that you do not have to have a PayPal account to pay by credit card.) You may also use your credit card if you pick up your order at B & B Pet Stop, 5035 Cottage Hill Road Mobile, AL 36609

Purchase Order

  • To pay by Cash or Check select the "Purchase Order" payment method.  Once the "Submit Order Details" is clicked you can print the "Purchase Order" and mail your payment.  We will also contact you to confirm product availability. To avoid any shipping charges all orders can be picked up and paid for at B & B Pet Stop, 5035 Cottage Hill Road Mobile, AL 36609.  

 

 What is a "NOID"?

      "NOID" stands for NO IDentification. This designation is used for cultivars that were acquired from hybridizers that hadn't registered the flower, or lost the name, or otherwise has no official designation.

 

 Can I come visit your farm?

       The answer here is finally yes! You can visit by appointment only please on most Wednesday or Sundays during bloom season. (Please inquire about appointments via email and I'll get back to you to confirm ASAP!)

 

Contact Us Today!